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Privacy Policy
 

Effective Date: October 13, 2024
 

At Cosmos Collectibles, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. Our Privacy Policy outlines how we collect, use, and protect your personal information and your rights regarding the information you provide to us.
 

1. Information We Collect

  • We may collect personal information from you when you:
  • Create an account or purchase on our website, https://www.cosmos-collectibles.com
  • Subscribe to our newsletter or promotional materials
  • Interact with our customer service team
  • Provide feedback or participate in surveys
  • The types of personal information we may collect include:
  • Name, email address, and phone number
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment processors)
  • Preferences or product interests


2. How We Use Your Information

  • The personal information we collect may be used for the following purposes:

  • To process and fulfill your orders

  • To send order updates, shipping notifications, and delivery confirmations

  • To respond to your inquiries and provide customer support

  • To improve your experience on our website and customize your product recommendations

  • To send marketing communications, promotions, and special offers, but only if you have opted in to receive such communications.

  • To comply with legal requirements and protect the rights of Cosmos Collectibles


3. Sharing Your Information

  • We do not share, sell, or trade your personal information to third parties for marketing purposes. The only circumstances in which we may share your information include:
  • With trusted service providers who help us operate our business (e.g., payment processors, shipping partners), but only to the extent necessary to perform these services.
  • If required by law, or in response to a legal process or request from law enforcement.


4. How We Protect Your Information

  • We use various industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption and secure data storage practices. However, no system can be 100% secure, and we cannot guarantee the absolute security of your personal information.


5. Your Rights

  • You have the right to:
  • Access and review the personal information we hold about you
  • Request corrections to any inaccurate information
  • Request that we delete your personal information, subject to certain exceptions (e.g., where we are required by law to retain the data)
  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or replying "STOP" to SMS messages


6. Cookies and Tracking Technologies

  • We may use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences or tracking website usage. You can adjust your browser settings to disable cookies, though this may impact the functionality of certain features on our site.

 

7. Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or post an update on our website. The "Effective Date" at the top of this page indicates when this policy was last revised.

 

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, don't hesitate to get in touch with us at:

Cosmos Collectibles

Email: support@cosmos-collectibles.com

Phone Number: 1.833.674.0632